Infrared Patio Heater · 2000W 208V · Single Element Biscuit Finish · Infratech W-2028-SS-BI
What this product is for
The Infratech W-2028-SS-BI is a W-Series single-element electric infrared patio heater for outdoor or indoor/outdoor covered spaces where directional radiant heat is preferred over forced air. It is built for 208V installations and finished in biscuit to better coordinate with light-coloured architectural surfaces.
Use for
Use for patios, covered decks, pergolas, restaurant seating areas, vestibules, and other residential or light commercial spaces where occupants need direct radiant warmth. This model is commonly selected where a 39 in (991 mm) heater length fits the layout and a 208V supply is already available.
Avoid for
Avoid using this heater where a different supply voltage is present without confirming the exact model required. Do not choose it as a whole-room space heater for enclosed interior heating loads, or for open windy areas where a higher wattage or additional heaters may be needed.
Best for
Best for targeted spot heating in smaller seating zones and design-conscious installations that need a factory biscuit finish. As a rule of thumb from Infratech's sizing guide, W-20 models are typically used for about 6 x 6 ft (1.8 x 1.8 m) coverage with mounting heights around 7 to 9 ft (2.1 to 2.7 m). Actual performance depends on installation conditions, insulation, layout, and local electrical code.
Installed in
Typically installed on wall, ceiling, flush-mount, or pole-mount configurations using the included mounting brackets for standard wall or ceiling applications. Infratech indicates minimum side clearance of 18 in (457 mm), minimum mounting height from floor of 72 in (1.8 m), and notes CUL-listed mounting as low as 8 ft (2.4 m), with 7 ft to 9 ft (2.1 to 2.7 m) commonly suggested depending on application.
Why this product exists
This heater exists for projects that need clean electric radiant heat without combustion, open flame, or moving air. It gives contractors and specifiers a compact 2000W option for 208V systems, with a single-element format suited to smaller coverage areas and finish-sensitive outdoor spaces.
Compared with similar products
Compared with higher-output W-25 or W-30 models, this W-20 version is intended for smaller heat zones and shorter heater length requirements. Compared with dual-element models, it uses a simpler single-element format and is often easier to apply where one focused heat pattern is needed. If the project has significant wind exposure or larger seating areas, multiple heaters or a higher wattage model may be a better fit.
Specifications
- Brand: Infratech
- Manufacturer part number: W-2028-SS-BI
- Series: W-Series
- Heater type: Electric infrared patio heater
- Element configuration: Single element
- Rated power: 2000W
- Voltage: 208V
- Current: 10A
- Length: 39 in (991 mm)
- Approximate dimensions: 39 x 8 x 3 in (991 x 203 x 76 mm)
- Finish: Biscuit
- Mounting: Wall, ceiling, flush mount, or pole mount depending on accessories
- Use location: Indoor and outdoor use
- Listing: UL listed; CUL listed mounting guidance applies
- Warranty: 2-year manufacturer warranty
- Country of manufacture: Made in USA
Minimum Order $20
We accept the following payment methods:

Credit Card can offer cardholders convenience, security, rewards, and the opportunity to build a healthy credit history.
Click here for Contractor Cash Account
Trade Credit is a standard financing option for contractors and construction companies to obtain supplies and keep their projects moving. We offer 30-day credit terms to trade contractors on approved applications only.
Click here for Contractor Credit Account 
(Contractor Accounts)
Standard Shipping-Free on orders over $249 in Metropolitan Areas / $499 in Rural Areas
(All Other Accounts)
Standard Shipping-Free on orders over $499
Minimum Order Is $20
Freight Surcharge Apply To Oversized/Over-Weight Items(Not Limited To):
- PVC and EMT Pipe
- Wire and Cable
- Items over 48 inches in length
Surcharges are applied to items on an individual basis regardless if the rest of the order meets prepaid levels. If a freight line appears at the time of check out it only applies to the Items carrying a surcharge and not the entire basket of goods.
Shipping Options:
- A courier can deliver to your home, office, or your job site
- Pick up at local depot near you (applies to the following locations)
Edmonton Warehouse 8135 Roper Rd Edmonton, T6E 6S4, AB
Burnaby Warehouse 5608 Goring St Burnaby, V5B 3A3, BC
Orders are typically delivered within two to eleven business days. The transit time begins the first full shipping day after your order leaves our warehouse. Please allow an additional 2-5 days for delivery to remote locations, additional fees may apply.
THE FOLLOWING APPLIES TO STANDARD SHIPPING OPTIONS
- We cannot deliver to P.O. boxes.
- A signature may be required for shipments over $500.
- No weekend delivery.
- Wire & cable, EMT or PVC conduit, tube lamps 4ft or greater, and 10ft ground rods & mast pipes have special conditions.
Standard Shipping cost on orders less than $499
Total shipping cost = "Per Shipment" cost + "Per Item" cost. The "per item" cost is listed in terms of price per pound.
Product Group | Per Shipment* | Per Item |
|---|---|---|
Boxes | $6.99 | $1.49/lb |
Conduit & Raceway | $149.99 | $2.49/lb |
Connectors & Fittings | $5.99 | $1.19/lb |
Data & Structured Home | $5.99 | $1.19/lb |
Distribution Equipment | $5.99 | $1.19/lb |
Emergency Lighting | $6.99 | $1.49/lb |
Heating & Ventilation | $6.99 | $1.49/lb |
Lighting Controls | $5.99 | $1.19/lb |
Lighting Indoor | $6.99 | $1.49/lb |
Lighting Outdoor | $6.99 | $1.49/lb |
Tools | $4.99 | $.99/lb |
Wire & Cable | $49.99 | $2.29/lb |
Wiring Devices | $5.99 | $1.19/lb |
Any combination of the above items | Highest applicable per-shipment charge | As above |
Effective Date: August, 15, 1998
At Evolt Electrical Supply, customer satisfaction is our top priority. Please review our return policy below:
Returns
Defective Items:
- If you receive a defective item, you may return it for a replacement or refund within 30 days of purchase.
- To initiate a return, please contact our customer service team with your order number and a description of the defect.
Non-Defective Items:
- We do not accept returns for non-defective items. All sales are final once the product is shipped or ordered from the manufacturer. In certain circumstances we may amend this so feel free to contact our customer service team.
Return Process
Authorization:
- Before returning any items, you must obtain a Return Merchandise Authorization (RMA) number from our customer service team. Returns without an RMA number will not be accepted.
- Backordered items can not be cancelled if the item is in transit from the manufacturer, contact us to review.
Shipping:
- Customers are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance.
Condition:
- Returned items must be in their original packaging and condition. Any items returned damaged due to improper packaging or misuse will not be eligible for a refund or replacement.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within [7] business days and a credit will automatically be applied to your original method of payment.




